Scope of engagement
Defines exactly what’s being delivered, at what tier, and by when — set out in writing before production starts, per How We Work.
Fees & payment
See Payment & Billing for the general payment framework; specific figures and milestones are in the signed scope.
Timeline & delivery
Delivery dates are estimates confirmed at scoping based on real availability, and are dependent on timely client feedback per the agreed review windows.
Revisions
The number of included revision rounds is fixed to the selected tier (see Pricing); additional rounds are quoted separately.
Client responsibilities
Providing complete and accurate references/brand assets, responding within agreed review windows, and designating one point of contact for approvals.
Confidentiality
See NDA & Confidentiality — available on request per engagement.
Intellectual property
See IP & Licensing for how ownership and usage rights are handled.
Termination
Either party may terminate per the terms set in the signed agreement for that engagement — see Refund & Cancellation Policy for the general framework.